Exclusive Roundtable

IT Support Redefined Now and beyond

Friday, 20th May 2022 06.00 PM - 09.00 PM IST

Taj Lands’ End, Mumbai

The pandemic has reduced the age-old practise of reporting to the office on a daily basis. Professionals have become accustomed to working from home, and it is projected that working from home will become the new normal. Organizations and people are adjusting to the new normal, but a major stumbling block stands in their way. The hybrid work paradigm has its own set of challenges that must be handled with the assistance of tech support. As a result, it is essential for CIOs to provide a fully equipped IT help desk.

As technology advances, so does the need for your organisation to offer valuable remote IT support to all of its employees. Most of the time, an organization's productivity suffers as a result of a lack of technical assistance while operating from a distant location. Thus, having remote information technology support could offer your staff with quick and efficient technical help while also ensuring top-tier productivity.

Join us for this exclusive roundtable to learn about and discuss the advantages of having a remote IT team and how it may boost the efficiency of your day-to-day operations.

Fetaured Speakers

Mathew Philip

Country Sales Manager, India


Natasha Rock

Remote Support Group Lead – APAC


Key Areas of Focus:

Industry standards for establishing an efficient, flexible, and future-proof remote IT help desk

Providing department-level learning content for future remote work

Enhance technology to broaden appeal and accessibility

Recognize how you can increase your connection with clients by utilising the appropriate technologies


Time(IST) Topic
06:00 PM Registrations Start
06:30 PM - 06:35 PM Opening Remarks
06:35 PM - 06:50 Keynote - AAccelerate Employee Efficiency with Remote IT Support
06:50 PM - 07:10 PM Go To Session
07:10 PM - 07:30 PM Go To Product Session
07:30 PM - 08:00 PM Panel Discussion - Securely Support your Work from Anywhere Organisations
08:00 PM Networking Dinner and Refreshment


Taj Lands’ End, Mumbai

Band Stand, BJ Road,
Mount Mary, Bandra West,
Mumbai, Maharashtra 400050

Registration Form