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Southeast Asia (SEA) has grown into one of the hotspots of the fintech revolution. The COVID-19 pandemic paved way for mass digital adoption in a short period of time, both regionally and globally. While this has benefitted the industry in multiple ways, the radical shift in customer behaviour and economic impact posed a few challenges as well.

Some of the challenges Fintech Industry is facing:

  • Lack of Streamlined Communication Infrastructure
  • Rising Customer Expectations
  • Protection of Customer privacy
  • Recovery of Loans

Cloud communication offers a simple solution to these problems. Despite rising cloud adoption, there's still not enough awareness about what cloud telephony is and how it can help the Fintech sector.

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