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The digital revolution has revamped global industries & has reached the realm of banking with new digital-only banks in the last few years. Recently, Middle East countries have also seen notable changes with the evolution of neo banking, while on the other hand, the Covid-19 crisis has pushed banks to undergo digital transformations.

However, there is still much potential to deepen relationships and drive new revenue streams with improved customer experience. To deliver this transformed experience, conversational AI and automation technologies are the forefront of change and will be the critical driver for digital transformation in banks.

Join us for this exclusive webinar and explore how conversational AI and automation will accelerate your digital transformation strategy and deliver next-gen CX at scale across every channel while adhering to the strict guidelines of regulatory authorities.

Critical Areas of Focus:

  1. Accelerate your journey towards complete Digital Banking with improved CX.
  2. Explore how Conversational Service Automation offers enhanced customer experience to BFSI customers.
  3. Drive CX Excellence with optimized cost and improved operations efficiency.
  4. Understand how automation can transform BFSI customer journey to enable frictionless and customer-centric experiences

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