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In today’s scenario, organizations are accelerating the use of digital technologies, transforming their existing business processes to drive customer engagement, employee productivity, and business resiliency.
For any organization to succeed in a world of unprecedented uncertainty, a new level of agility is required. Large Enterprises are reinventing their business models to compose unique experiences to meet the ever-changing needs of customers and employees.

Modern employees in the organization have a different set of challenges which can be attributed to factors like increased device usage, multiple integrations, access to IT and customer data and their ability to be self-sufficient and experimental. As more organizations embrace hybrid work models, it is crucial to empower employees to work seamlessly across any location & fulfil customer demands

Join us for this exclusive roundtable to brainstorm with top industry minds on how to build the competencies to be more digital, data-driven, and in the cloud; to have more variable cost structures, agile operations and automation; to create stronger capabilities and drive digital transformation more effectively.

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Key Discussion Pointers

Accelerate digital transformation by aligning your business opportunities and challenges with capabilities.
Empower employees with the right tools to keep them connected.
Create a more resilient process: improve service resilience and profitability
What is your road map on technology adoption to ensure success in the hybrid working era?

How are you empowering the workforce with the right technology, skillset to improve productivity & collaboration to provide seamless customer experience
Powering personalized, intelligent, and memorable customer and employee experiences to help achieve strategic ambitions and desired outcomes.

Enable teamwork and remote work to help employees improve customer engagement and claim more effectively.

Featured Speakers