webinar banner image

The current pandemic crisis has changed the way businesses function, customer preferences & business dynamics are changing drastically especially for retail and manufacturing. The way of working has undergone a seismic shift and the world of services has changed. It is now more important than ever for firstline workforce to be agile, to efficiently manage increased case volumes and to safely execute mobile work while adhering to new safety guidelines.

Firstline Workforce Webinar 2020, will equip you with the best strategies, technologies and tools organization can use to strengthen their firstline and implement better connectivity and communications in the post pandemic world.

Registration Form

Microsoft may send me pertinent security, product and event information via:


Key themes to be addressed:

• Firstline Empowerment fostering your Business growth

• How technology is impacting the firstline workforce post pandemic

• Best practices how organization can empower them

• Bridging the gap between firstline and business

• Live case studies from industry speakers on what they are doing


3:00 PM : Webinar Opening Remarks

3:05 PM : Keynote Session: Firstline Empowerment means Business growth

Ashok Shenoy, Senior Director - Enterprise Sales, Manufacturing and Conglomerates Vertical, Microsoft

03:20 PM: Role of Technology in Firstline Empowerment

Chakrapani Dasiks, Director, Modern Workplace, Microsoft
Prakash Panchal, Technical Specialist, Microsoft

03:40 PM: Best Practices organizations are practicing to Empower Firstline workers

Pooja Rastogi, Product Marketing Manager, Modern Workplace, Microsoft

04:20 PM: Q&A

04:30 PM: Close of Webinar

Register Now