In the ever-evolving customer service landscape, staying ahead of the curve is imperative for organizational success. Harnessing the power of generative AI has emerged as a game- changing strategy, promising to transform customer service from mere buzzwords to groundbreaking advancements.

Join us as we explore how generative AI is disrupting the market, delivering impact, and revolutionizing the customer service industry.

In this webinar, you’ll learn:

• Power and possibilities of GenAI in customer service
• Biggest challenges in adopting GenAI
• Freshworks’ approach to GenAI
• Introducing Freddy AI, Freshworks’ native AI engine
• Real-world customer stories

Featured Speaker

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