Why Attend?
The role of the CX leader in 2023 has become more critical than ever. In the current macroeconomic climate, delighting, engaging, and retaining every customer is essential to sustaining growth and revenue. Customer experience teams are now under pressure to do more with less – the right tech stack could be all the difference between success and failure.
This February, join Freshworks and your peers in the CX space as we explore strategies that will help you optimize your customer engagement for cost and overall efficiency.
- Learn the right way to approach 2023 CX planning and budgeting
- Discover ways to optimize your tech stack for high CSAT scores and stronger customer retention
- Explore Freshworks' product capabilities designed to slash support costs and boost customer engagement
- Hear from customers about their Freshdesk and Freshchat experiences
- Network with fellow CX leaders and swap real-world customer engagement strategies that worked
Venue
Orchid Crowne Plaza, Gurgaon
Site No.2, opposite Signature Tower, Sector 29, Gurugram, Haryana 122001