Freshworks Experience

Join an invitation-only group of visionary IT and CX leaders in Delhi. Explore how Freshworks is making service truly uncomplicated with people-first, AI-powered solutions, real-world success stories, and high-impact conversations.

Featured Speakers

Shelton Rego

VP & India Country Leader

Sreedhar Gade

Vice President - Engineering, Freshworks

Yama Habibzai

VP of Device42

Preethi Bridgement

Sr. Director Solution Engineering, APMEA

Vish Mehta

Staff Product Manager

Registration Form

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Join us in Delhi

Why attend

Join us for an evening of ideas, insights, and conversations that cut through the noise.

• Hear how customers are already seeing results by uncomplicating support with Freshworks AI
• Dive into smarter IT Asset Management with Device42 and Freshworks
• Meet peers leading transformation across IT and support
• Enjoy fine food and drink at one of the city’s memorable venues

Uncomplicates isn’t just a theme — it’s a movement. Be part of it.

Agenda

Time(IST)	Topic
17:00 PM	Arrival & Registrations
18:00 PM	Welcome & Keynote, Shelton Rego, Vice President & India Country Leader, Freshworks
18:15 PM	Redesigning employee experience with people-first AI,” Vish Mehta, Staff Product Manager, Freshworks
18:30 PM	The criticality of CMDB,” Yama Habibzai, CMO, Device42, a Freshworks Company
18:45 PM	Redesigning customer experience with people-first AI,” Preethi Bridgement, Senior Director - Solution Engineering APMEA, Freshworks
19:00 PM	The Freshworks AI Promise & Security,” Sreedhar Gade, Vice President, Engineering & Responsible AI, Freshworks
19:15 PM	Panel Discussion on 'Uncomplicating employee and customer experiences with generative AI'
20:00 PM	Networking dinner