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No business, including insurance, is immune from today's rapid and relentless shifts in technology and customer exceptions.

  1. What are the forces set to transform insurance?
  2. What is the new marketplace going to look like?
  3. How can insurers come out on top?

As the digital age is redefining the core disciplines of insurance. Driving business agility and enhancing customer experience are sitting high on the leadership team agendas.

The insurance industry has been at the forefront of economic development in India. As the insurance industry has evolved, so too have the challenges faced by the insurers. From keeping up with technological advances to maintaining customer experience, workflow efficiency, distribution model, claim operations and so on. Insurers need to revamp their business model to meet changing business requirements through various channels and get competitive advantage to compete further.

Join us for this exclusive webinar and explore what improvements can be made to your current Insurance processes to become customer centric while investing on technologies to make them highly accurate, speedy and responsive.

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Featured Speakers


Key themes to be addressed, but not limited to


Future Visionary Session: Indian Insurance Industry –Vision 2025

Evaluate the changing business architecture of Insurance sector with emerging technologies

Benefits of using AI & automation in your processes to provide better customer service

How to utilize Voice of the Customer with Operational Excellence & stay connected with them in this technological era

Strategies for Understanding the insurance experience from Customers perspective