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Blueprint for a blended commerce strategy to bring everything to the customer's doors and finger tips.

The retail industry is currently going through a robust transformation, be it employing new technologies, creating personalized omnichannel experience, exploring new store formats or revamping business strategies. Retailers are indeed getting ready for the future by looking beyond conventional retail, to place digital shopping experiences first and evolving along with their modern consumers.

Today customer expects world class experience at every platform, setting up a new e-commerce challenge for retailers, as they have multiple options available to be in touch with their favourite brands through various channels, be it online/ offline at every phase of their retail journey.

Join us for this exclusive roundtable to explore Omni-channel as an integrated holistic solution and not as a single feature. A blended commerce strategy to bring everything to the customer's doors and finger tips.

This exclusive Roundtable brings senior stakeholders across the retail & ecommerce industry to explore the best strategies & tactics to stay competitive, by meeting this evolving shift in customer demands by creating an innovative omnichannel experience to meet & satisfy changing consumer needs.

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Roundtable Discussion

Digital Revolution _ Reinventing retail operating model for Omnichannel Experience


Creating experiences that matters; Inspired by design, driven by technology

Integration of entire retail ecosystem to ensure smooth & transparent flow of retail operations

Exploring key trends driving the future of Indian retail & customer experience

Integration of retail model: Be agile & make everything seamless

Understanding the factors which customer is looking for in his shopping journey

Customer centricity in the digital revolution – how you can meet your customers and help them self-serve at every step in their journey?