The dynamic landscape of GCCs demands a strategic shift to meet the evolving challenges and harness opportunities through innovation, transformation, and emerging technologies like Generative AI. The industry overview emphasizes the need for a comprehensive transformation approach, ensuring GCCs are future-ready to navigate the common advents impacting their operations and address the ongoing challenges in a fast-paced business environment.
Amidst this evolving landscape, GCCs encounter a range of challenges, including the adoption of Generative AI and integrating it into existing operations, ensuring an overall transformation that aligns with the changing industry landscape, and staying ahead of common trends impacting GCCs. To be future-ready, GCCs must proactively address these challenges by fostering innovation, nurturing talent, and optimizing operational costs.
IBM Consulting GCC Next Summit 2023 aims to provide a platform for interactive and engaging dialogue, fostering a collective effort to explore solutions to the challenges at hand. Participants can look forward to learning and interacting with industry leaders to adopt best practices, accelerating growth through transformation and innovation, and transforming talent and experiences. The event will offer a structured framework for discovering the true potential of GCCs and envisioning a path toward a value-oriented GCC ecosystem.
Join us for this immersive experience as we navigate the future of GCCs, infusing Generative AI, driving overall transformation, and preparing for the challenges of tomorrow. We welcome your participation in shaping the future of GCCs at this transformative roundtable.
Key Discussion Points:
Generative AI & Business usecases
Next in AI, Analytics & Data Engineering capabilities
AI – First enterprise construct enabled AI for Business
Reimagining GCC’s: What’s Next
Accelerated growth with transformation and innovation
Featured Speakers
Amit Singhee
Director, IBM Research India, CTO, India and South Asia, IBM
Akshay Mathur
Vice President, Everest Group
Amit Katyal
Center Head & Head of Technology, MUFG
Amit Choudhury
VP and Head of Supplier Operations, Unilever
Anshu Mor
Stand up Comedian
Ashish Sehdev
VP & Markets Leaders, Everest Group
Christopher Fernandez
CIO, Gallagher Center of Excellence
Jinya Suzuki
Chief Executive Officer, MUFG Global Service
Kamal Singhani
Country Managing Partner, India and South Asia, IBM Consulting
Mayur Ghurkhi
VP, GCC (Captives) Business Unit Leader, India/South Asia & Senior Partner, IBM
Santosh Kulkarni
Managing Partner & Global Leader - Global Capability Centers BU, IBM
Sreejth AR
Senior Director and Global Head of Engineering – Traveller Ecosystem Data, Amadeus
Samir Mallik
VP, Global Centers AI and Finance Transformation, Thomson Reuters
Usha Srikanth
Vice President, Sectors, CIC India, IBM ConsultingAgenda
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Registration & Networking Hi Tea
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Welcome Address
Mayur Ghurkhi, VP, GCC (Captives) Business Unit Leader, India/South Asia & Senior Partner, IBM
Akshay Mathur, Vice President, Everest GroupOpening Address
GCC: A global phenonmen driving value creation
Lula Mohanty, managing partner, Asia Pacific, IBM Consulting Kamal Singhani, Managing Partner, IBM Consulting
Santosh Kulkarni, Managing Partner & Global Leader, Global Transformation Centers, IBM ConsultingLeadership Dialogue:
GCC Evolution Paradigm
Moderated by: Akshay Mathur, Vice President, Everest Group
N S Sreenivas, General Manager · Sony India Software Center
Nikhil Wadgaonkar, Senior Director IT, Cencora
Jinya Suzuki, Chief Executive Officer, MUFG Global ServicePanel Discussion 01: GenAI as a fulcrum of Innovation
Usha Srikanth, Vice President, Sectors, CIC India, IBM Consulting
Amit Choudhury, VP and Head of Supplier Operations, Unilever
Amit Katyal, Center Head & Head of Technology, MUFG
Raghuprasad Shantharam , Head of Strategy for Tech center India, Continental Automotive
Christopher Fernandez, CIO, Gallagher Center of Excellence
Sreejth AR, Senior Director and Global Head of Engineering – Traveller Ecosystem Data, Amadeus
Rajesh Mohandas, VP Automation and AI, Thomson ReutersTech Talk
Quantum Computing: Next-Gen Computer for Business Applications
Amith Singhee, Director, IBM Research India, CTO, India and South Asia, IBMPanel Discussion 02: Pioneering the Future: Winning Strategies for the GCCs of Tomorrow
Moderated by Bharat M, Vice President, Everest Group
Arvind Ramachandran, Global Category Manager Technical Services, SAP Labs
Karthikeyan Ramamurthy, Director – StartOps at Amadeus
Samir Mallik, VP, Global Centers AI and Finance Transformation, Thomson Reuters
Nikhil Gupta ( Siemens - Director and Solution Engineering Head)Closing Remarks
Neeraj Verma, Associate Partner, India and South Asia, IBM ConsultingTeam Thank you to the ClientsEntertainment
Stand up Comedy Act by Anshu MorNetworking Dinner & Cocktails
Agenda
| Time (IST) | Topic |
| 04:00 pm | Registration & Networking Hi Tea |
| 05:00 pm | Welcome Address Mayur Ghurkhi, VP, GCC (Captives) Business Unit Leader, India/South Asia & Senior Partner, IBM Akshay Mathur, Vice President, Everest Group |
| 05:10 pm | Opening Address GCC: A global phenonmen driving value creation Lula Mohanty, managing partner, Asia Pacific, IBM Consulting Kamal Singhani, Managing Partner, IBM Consulting Santosh Kulkarni, Managing Partner & Global Leader, Global Transformation Centers, IBM Consulting |
| 05:25 pm | Leadership Dialogue: GCC Evolution Paradigm Moderated by: Akshay Mathur, Vice President, Everst Group N S Sreenivas, General Manager · Sony India Software Center Nikhil Wadgaonkar, Senior Director IT, Cencora Jinya Suzuki, Chief Executive Officer, MUFG Global Service |
| 05:50pm | Panel Discussion 01 GenAI as a fulcrum of Innovation Usha Srikanth, Vice President, Sectors, CIC India, IBM Consulting Amit Chaudhary, VP Unilever Amit Katyal, Center Head & Head of Technology, MUFG Christopher Fernandez, CIO, Gallagher Center of Excellence Sreejth AR, Senior Director and Global Head of Engineering – Traveller Ecosystem Data, Amadeus Raghuprasad Shantharam , Head of Strategy for Tech center India, Continental Automotive Rajesh Mohandas, VP Automation and AI, Thomson Reuters |
| 06:35pm | Tech Talk Quantum Computing: Next-Gen Computer for Business Applications Amit Singhee, Director, IBM Research India, CTO, India and South Asia, IBM |
| 07:00pm | Panel Discussion 02
Pioneering the Future: Winning Strategies for the GCCs of Tomorrow
Moderated by: Bharat M, Vice President, Everest Group Arvind Ramachandran, Global Category Manager Technical Services, SAP Labs Karthikeyan Ramamurthy, Director – StartOps at Amadeus Samir Malik, Thomson Reuters Nikhil Gupta ( Siemens - Director and Solution Engineering Head) |
| 07:40pm | Closing Remarks Neeraj Verma, Associate Partner, India and South Asia, IBM Consulting |
| 07:45pm | Team Thank you to the Clients |
| 08:00pm | Entertainment Stand-up Comedy Act by Anshu Mor |
| 08:30pm onwards | Networking Dinner & Cocktails |