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The past year has been a challenge for the lending industry. While certain measures have been taken to combat the effects of the pandemic, one question remains to be asked. How can lending institutions show agility in the face of any new business challenges caused by unforeseen circumstances?


Key Discussion Points

  • Identification of creditworthy customers to stay ahead of the competition
  • How to leverage your existing customer base to create new opportunities
  • Traditional Vs Focused processes in lending
  • How to improve customer experience and build lasting relationships
  • Understanding how technology improves marketing penetration and aids in creating a sustainable pipeline

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