The successful growth of the direct to consumer (D2C) market is driven by unique product offerings, strong smartphone usage levels, and the convenience of making purchases online. However, savvy consumers are switching to D2C companies that also provide highly memorable and seamless post-purchase experiences. Get first-hand insights from industry leaders on enabling capabilities such as omnichannel retail, extensive customizability, and end- t0-end visibility for differentiating your business in today's competitive landscape.

Understand from industry experts on how business models are making logistics for CEPs faster, more efficient while improving the end customer experience by automating last-mile planning and enhancing real-time visibility. Join us to learn how to drive efficiencies, optimize logistics, improve last-mile transparency, reduce costs, and enhance end-customer delight.

Featured Speakers

Abhishek Mishra
Abhishek Mishra
Associate Director
Ankit Mahajan
Ankit Mahajan
Regional Director
Mehul Kapadia
Mehul Kapadia
Chief Revenue Officer

Discussion Points:

Understanding the demands and expectations of customers making online purchases

Leveraging technology and automation to enable on-time deliveries at scale

Maximizing business growth during peak seasons by scaling capacity to meet high demand

How to give more flexibility to customer around post purchase experience with solutions for omnichannel retail, and delivery linked checkout

Ensuring customer satisfaction by providing timely and transparent communication about delivery times and any potential delays


Time(IST) Session
06:00 PM Registration
06:30 PM Welcome & Opening Remarks
06:50 PM Open for Discussion
08:30 PM About Locus
08:55 PM Closing Remarks
09:00 PM Dinner & Networking

Event Venue

ITC Maratha, Mumbai

Ashok Nagar, Andheri East, Mumbai, Maharashtra 400059

Registration Form