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The pandemic has intensified the demand for online shopping. The shift is permanent, and will continue to create pressure on companies to take up newer ways to grow. For retailers, shifting the business to support the new customer demands requires adopting a retail model that is responsive as well as customer centric and can bring out differentiation in terms of delivery speed, technology, customer experience and scale.

Come be a part of an engaging round table discussion and explore how omnichannel can help retailers/brands develop a sustainable competitive advantage.

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