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The current pandemic crisis has changed the way businesses function, customer preferences & business dynamics are changing drastically especially for retail and manufacturing. The way of working has undergone a seismic shift and the world of services has changed. It is now more important than ever for firstline workforce to be agile, to efficiently manage increased case volumes and to safely execute mobile work while adhering to new safety guidelines.

Productivity and Collaboration in Retail will equip you with the best strategies, technologies and tools organization can use to strengthen their firstline and implement better connectivity and communications in the post pandemic world.

  • Best strategies to empower your firstline to do higher value work that delivers superior customer experience
  • Deliver superior customer experiences that drive satisfaction, conversion and loyalty
  • Learn how you can Modernize your tools, automate retail processes and integrate work flows effectively
  • Transform your employee experience with modern tools
  • Learn how modern retailers like you are innovating to empower their employees

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Agenda


03:00 PM: Opening of Webinar

03:05 PM: Keynote Session: Reimagine Collaboration and Productivity in Retail

Bhavana Yerrumreddy, Country Leader - Retail & Growth Vertical

03:25 PM: Enabling Secure Remote work for your employees with Microsoft

Aneesh Dhawan, Director, Solution Sales
Mitesh Patil, Technical Specialist

04:00 PM: Empowering first line workers with technology

Aneesh Dhawan, Director, Solution Sales

04:20 PM: Q&A

04:30 PM: Close of Webinar