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Today modern businesses are finding more ways to integrate conversational AI into their best practices to thrive and succeed in the post pandemic world.

With organizations ramping up to meet their customer demands, emerging technologies including conversational AI and automation will resolve the challenges CX organizations face today and into the future. Harnessing conversational AI and automation to the entire customer journey, businesses can optimize the whole conversation, increase NPS and improve efficiencies.

Join us for this exclusive webinar on Transforming Customer Experience with Conversational AI and explore best practices to accelerate your organisation growth with to deliver next-gen CX across every conversation.

  • Reimagining CX with technologies like Conversational AI, NLP, ML to deliver the next-gen customer experience.
  • Picking up the right technologies and vendor to address CX Challenge.
  • Understand how conversational AI and Automation deliver improved efficiencies and transform CX.
  • Assess the ROI of CX tools and technologies.
  • Empowering employees and teams to deliver profitable customer relationships.

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Featured Speaker


Agenda

Time(IST) Session
03:00 PM Transforming CX for Business with Tech

03:20 PM Augmenting CX with Conversational AI
Gangadhar Kodandaram, CRO, Skit
03:50 PM Q&A
04:00 PM Close of Session
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