Harnessing the power of AI for better CX

The world is experiencing a defining moment for humanity: after years of advances, artificial intelligence is having its coming out party. When experts compare it to the invention of the printing press or the Internet, that’s not a wild exaggeration.

AI will revolutionize huge segments of our society, and while the full impact of this technology cannot be known yet, we expect it to affect every single customer touchpoint. And for customer support agents, AI has already had huge effects on their productivity.

Join us for an enriching roundtable discussion with a few select technology and CX leaders, as we uncover CX best practices across organizations, and strengthen your networks with others in your space

Discussion pointers:

• The challenges facing CX leaders today
• Best practices for leveraging Generative AI
• Using data and AI for more personalised experiences
• What the future holds for AI

Target audience:

Director, VP, C-Suite