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Every business emphasizes long-term relationships with customers to sustain in today’s
booming market and the way to success is through CRM. The CRM implementation requires
huge investments, strategies, and long-drawn affairs.
But there is always a provocation as far as CRM implementations are concerned. There is
a lack of internal coordination, expectation in terms of requirements, results, etc. and
still CRM plays a pivotal role to collaborate between customer service, marketing and
sales in a company.
Since CRM is involved in all parts of an organization, Management needs to be focussed
on the challenges like communication, training, integration, data management, and data
security, etc.
Join us for the CRM Expertise 2021, and learn from the success stories of organizations
who have implemented CRM and how it helped them in meeting goals, objectives, and vision
MD & RVP,
India and SAARC
Zendesk
President - Operations & Customer
Experience
Bajaj Allianz General Insurance
CEO & Co-founder
LeadSquared
Director, Head - Channel Sales, Research
Solutions
Merck Group
Director Customer Success
Cisco
Vice President –
Sales
LeadSquared
Corporate Vice President Sales
Max Life Insurance Co. Ltd.
Manager Commercial Business, India and SAARC
Zendesk
AVP- Customer Solutions & Leasing
Welspun One
Logistics Parks
Principal Solutions
Consultant
Zendesk
CX Evangelist & Entrepreneur, ex- Head CX, Alliances & Automation
Aditya Birla
Finance Limited
Senior Partner Sales Engineer
Freshworks
Head Sales
Alembic Pharmaceuticals
Limited
Director - Technology & Digital Risk
Consulting
EY
Head Of Customer Service
Kaya
Limited
AVP - Fraud Control Unit & Sales
Compliance
Future Generali India Life Insurance Company
Limited
National Sales Head
IndusInd
Bank
Corporate Loans - National Head
Indiabulls
Housing Finance Ltd
Best
Strategies to identify the need of CRM
Benefits of simple CRM system in your organization
Best practices for customization & Integration capabilities
Setting up
the roadmap to Increase productivity
Best
Practices - Integrations between CRM & Other Business Processes
Strategic
key to the success of CRM.
The best Practices to empower teams with adaptable strategies to deliver value fast
Effective step
plan for CRM Success
Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges they are facing, what are the apt solutions they are looking for etc.
Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is the budget for the same, what are the other options they are looking for in the market.
The webinar will be attended by the most senior-level decision makers, connecting with them in a collaborative environment by showcasing your services by taking part in the programme, increases your chances of building strong sales pipeline and potential clients.
Showcasing your company at leading webinar attended by top decision-making heads, establishes your company in the eyes of your prospects and your existing clients.
Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our webinar offers you an ideal opportunity to make contact and future business.
Scheduling virtual 1:1 meeting with executives who hold budget and are specifically interested in your solutions.
