This pandemic have pushed the customers toward digital channels & have extended customer expectations to the new heights. The success of every business today is majorly depends on the service it provides to its customers. Customers expect swift and well-crafted services across channels which provide them necessary information and support to make informed decisions. Thus, it's necessary for organizations to craft frictionless service engagements across channels to deliver a holistic customer experience & build the trust & loyalty with your customer in unprecedented time.

100+ senior industry leaders from Customer service/ Customer experience / Marketing vertical would be joining this virtual webinar to brainstorm with the best industry minds and discuss the strategic blueprint of Customer Service Strategy in the New Normal.