Covid-19 has brought about the kind of change that a few months from now would have been unthinkable. On the whole, the pandemic has reduced the average spends as the rate of decision making has slowed down.

Key account management, is more of an art, than a "formula". Key Account Management over the years have become more important and tougher, as key customers were becoming more and more demanding and their expectation were getting much higher. However now in this global crisis it has even become much more difficult to understand the customers' business & objectives leading to a lot of confusion like who would be a key account, how to add value, manage and sustain the existing accounts, how to leverage technology to establish virtual connect with customers and so on. Hence Key account management Leaders need to manage these disruption by formulating Account Strategy.

Join us for this exclusive webinar on Key Account Management 2020, here industry leaders will be highlighting on win - win proposition for sustaining customer relationship in this covid times, adding more value and managing disruption through technology. Also leaders will be discussing on the growth expectation for the next year keeping covid in mind.