Date - Wednesday | 14th July 2021

Time - 10:00 AM - 2:00 PM IST

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Currently, COVID-19 is wreaking havoc on business, presenting various ongoing challenges to businesses of almost every size. Within this global arena, competition is arising from every corner of the world—but so are opportunities. Recent global events have forced people and companies to look, think and act differently. The situation in which leaders have forced themselves to question previous models and risks that were underestimated.

Today’s market leaders are recognizing that to succeed in this new business environment, they must rethink their existing operational models to better support their strategic direction. Further while the pandemic has reinforced focus on cost reduction and location diversification into shared services setup, it has accelerated the desire to strengthen digital capabilities the most. Hence now is the time for leaders to prioritize shared services innovation, rethink their operating model and fully harness the digital capabilities.

This virtual summit brings together all Exceptional Veterans from various industries in the shared services space to share their best practices, insights and experiences on two major leading strategies that have emerged in this pandemic i.e. on rethinking operating models and aggressively deploying Future of Work by digitizing service delivery with the help of automation.

Our Speakers

Anuj Jain

Managing Director


Chandra Balani

Head – Global Enterprise, India

Amazon Internet Services Pvt. Ltd.

Srinivas Surapani

Vice President Global Shared Services

Schneider Electric

Ritesh Kotian

Manager - Global Enterprise, India

Amazon Internet Services Pvt. Ltd.

Prakrithi Shetty

Head HR – Global Business Services, India

ABB India Ltd.

Srikrishnan Sundararajan

Head of Professional Services

Amazon Internet Services Pvt. Ltd.

Praveen Gogia

Executive Director, India IT COO, Financial Innovation Office (India) CAO


Subrato Bandhu

Regional Vice President – India


Manas Taneja

Vice President, Financial Planning Analysis, International Markets


Manas Das

Senior Director, GIC CoE


Nitin Jain

CEO & Head of Shared Services

Welspun Global Services Ltd.

Kartik Nagarajan

Managing Director for BPM, Analytics, Operations Excellence


Madhu Palappa

Head Global Operations Center


Alpana Shirgaonkar

Executive Director Business Process Management


Sree Ravuri

Global Delivery Head – HR Shared Services


Manoj Jagani

Head RPA Tools and Platform

Sony India Software Centre

Abou Baker

Digital Technology Global Head

DXC Technology

Divya Menon

Director HR - Strategic Delivery Centres


Neha Gill

Associate Director- Global HR Services Operation

IHS Markit

Prakash Kumar

Head IT

BMW India

Nilanjan Majumdar

APAC Regional Finance Leader and Director

Cargill Business Services India Pvt Ltd.

Abhrajit Sen Gupta

HR Site Lead India Operations