Presenting Partner

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Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer 360 includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, customer success, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row.Read More



Co-Presenting
Partner

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Omuni, powered by Arvind Internet is India’s leading omnichannel retail enablement platform built by retail practitioners and industry insiders who understand the complexities of omnichannel retail transformations, both technological and operational. We power the omnichannel roadmap of 50+ global brands covering a network of 5000+ stores.

We have a team of 200+ dedicated engineers and retail practitioners across different verticals like retail operations, CRM, store support, supply chain management, analytics and merchandising operations to deliver end-to-end omnichannel journeys to our brand partners for their customers.

We are backed by Arvind Ltd., one of India’s most respected companies in fashion with divisions in textiles, retail, and brands. Read More



Platinum Partner

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Servify aims to be the world’s most comprehensive Device Lifecycle Management platform that brings together people, process and technology to deliver a great digital device ownership experience for its customers. Servify is integrated with leading OEMs and Channel Partners and does end-to-end program management of their Warranty and Trade-in/Upgrade business (including after-sales service) through its Digital Platform. Servify provides white-labelled Protection and Buyback solutions on products that consumers love including mobile applications and web portals that become the standard operating platform for every single player in the OEM ecosystem (be it channel partners, repair service providers, logistics providers, parts suppliers, contact centres and alike) along with detailed analytics to provide real-time view of the performance in a transparent manner. The Servify platform helps consumers get both in-warranty and out of warranty service, service under Accidental Damage from Handling and Extended Warranty Plans, and better value for used devices via diagnostics, while ensuring a complete paperless and digital claim management process including repairs and logistics. Servify is a truly Omni-Channel platform that works through both online and offline channels. Servify is a young ‘technology first’ global company operating in multiple countries with 400+ qualified people. Servify has also partnered with 75+ brands, including Apple, Samsung, OnePlus, Xiaomi, Bose, Motorola, Airtel, Medion, Nokia (HMD Global), Vodafone, Reliance and Symantec, to name a few. The Servify platform processes more than 3 million transactions monthly, with 150k+ Platform users spread across retailers, service centres, contact centres and administration teams worldwide. Servify operates in global markets through its wholly owned subsidiaries, including in the USA, Canada, EU, United Kingdom, Russia, KSA, UAE and Turkey. Servify helps deliver consistent and predictable after-sales device lifecycle management experience every-time and everywhere.Read More



Diamond Partner

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Netcore is a global martech product company that helps B2C brands create intelligent and memorable digital experiences through a range of products that help fuel customer acquisition, engagement, and retention. We empower such brands to build and nurture strong customer relationships by helping them craft contextual and personalized experiences. The first and leading AI-powered customer engagement platform, Netcore was established in 1997 by Rajesh Jain, an internet pioneer. Today, Netcore is revolutionizing the way marketing and product teams delight end consumers at scale.Read More



Gold Partner

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MapmyIndia (CE Info Systems Pvt Ltd) is a Make in India, Deep-Tech company which specialises in Maps, Navigation, Tracking, Analytics, GIS, GPS, IoT & location technologies.

MapmyIndia’s mission is to make the world better through maps & location technologies. We build cutting-edge, positively impactful, and responsible products & solutions that make individuals, organisations and communities more efficient, safer, connected, capable, sustainable, successful, equitable and happier. We aspire to position India as the technology powerhouse of the world, and through our technologies, help India become the most developed nation in the world. Read More



Digital payment
partner

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Cashfree is a payments and banking platform that enables 100,000+ growing businesses in India and across the globe to collect payments, make payouts, manage international payments and more.

Cashfree is used by businesses like Zomato, Cred, Nykaa, Delhivery, Acko, Shell among others for various business payment needs like

  • Ecommerce payment collection
  • Vendor payments
  • Marketplace settlements etc.
Established in 2015. Cashfree is the only profitable company in the payments ecosystem in India for the last 3 Financial Years.

Cashfree is backed by Silicon Valley investor Y Combinator, Apis partners and was incubated by PayPal. Cashfree is amongst the top three largest payment service providers in India and processes USD 20 B worth of transactions annually. . Read More