Presenting Partner

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact centre platform, designed for rapid innovation, scalability and flexibility. Read More

Platinum Partner

Exotel is one of Asia's largest cloud telephony companies, working with 4,500+ businesses including top enterprises and start-ups. They solve communication problems for various industries be it Automobile, E- commerce, Cab aggregators, BFSI, Fintech and Logistics. Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from. Read More

Digital BPO Transformation Partner

Freshworks provides innovative customer and employee engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use and offer quick return on investment. Headquartered in San Mateo, California, Freshworks has 3,100+ dedicated team members serving our customers throughout the world. Read More

Silver Partner

Engagely.ai is an enterprise-grade Conversational AI. With its suite of Omnichannel and multilingual Chatbots, Voicebots, Whatsapp Bots, and Social media bots, Engagely.ai is capable of automated cognitive decision making to improve customer experience, agent productivity, and reduce operational costs. Enabled with the No-Code platform and NLP, our bots integrate seamlessly into clients' existing systems in a short time to provide a valuable experience to the business users. Read More